Of course, dealing with situations of underperformance is an important task that a manager must handle successfully. Listed below are some important steps that can be followed to address poor performance:

Identifying the Problem

The first step is to identify the root of underperformance. Is the problem caused by the employee's inadequate skills, lack of motivation, or other factors? The answers to these questions will help you find the solution.

Open Communication

It is important to discuss issues openly and listen to the employee's views. As a manager, you must communicate openly with your employees to understand how you can improve poor performance.

Evaluating Performance

It is important to concretely evaluate underperformance. Observing performance can be useful to determine what the employee is doing right and what he or she is missing.

Setting Goals

Setting concrete goals that correct poor performance is important to monitor and motivate employee progress. These goals must comply with SMART (Specific, Measurable, Achievable, Relevant, Time-bound) criteria.

Training and Development

Providing training and development opportunities in areas where employees are lacking can improve their performance. You can benefit from resources such as training programs or mentoring.

Increasing Motivation

Increasing employee motivation is a critical factor in dealing with poor performance. You can support motivation with methods such as encouraging feedback, reward programs or giving more responsibility.

Regular Feedback

It is important to regularly provide feedback to employees who correct performance. Appreciate positive developments and be sure to clearly communicate areas that need improvement.

Progress Tracking

Conduct regular follow-up and evaluation to monitor improvements and determine whether poor performance is a persistent problem.

Alternative Solutions

If the employee's performance does not improve, you should consider alternative solutions. This may include options such as change of position, dismissal if performance does not improve.

Being Honest and Fair

It is important to be honest and fair throughout the entire process. Treating your employees equally means that all employees must follow the rules and have the same opportunities.

Dealing with poor performance can be a process that requires patience and consistency. However, managers communicating effectively, providing support and increasing motivation during this process are important steps to increase employee performance.