Technical Service Coordinator

Job Responsibilities

• Coordinate the daily operations of the service department;
• Organize planning of maintenance and repair works for forklifts, construction machinery, and other equipment;
• Assign tasks to service engineers and technicians and monitor their execution;
• Receive technical requests from customers, prioritize them, and track their progress;
• Plan schedules and routes for on-site service operations;
• Coordinate with relevant departments for ordering and supplying spare parts used in service operations;
• Ensure preparation of service orders, work reports, and completion documentation;
• Monitor customer satisfaction and suggest improvements to service quality;
• Ensure compliance with occupational safety and technical standards.

Candidate Requirements

• Minimum 3 years of experience in machinery, heavy equipment, forklifts, construction equipment, or industrial equipment;
• Practical experience in managing service operations;
• Good knowledge of MS Office, especially Excel;
• Experience working with Mikro system;
• Fluency in Azerbaijani; Russian and English are an advantage;
• Strong planning, coordination, and team management skills.

What We Offer:

• Salary: 1500 – 2500 AZN (net);
• Professional development opportunities;
• Meals provided by the company.

To apply, please send your CV to [email protected] with the subject line “Technical Service Coordinator”.