Sales Manager

Job Responsibilities

• Ensure that stores achieve their assigned sales targets;
• Participate in the development of sales strategies and lead their implementation;
• Monitor, analyze, and take actions to improve the sales performance of each store;
• Analyze customer behavior to identify new sales opportunities;
• Conduct market research and competitor analysis, and prepare reports;
• Supervise the daily sales activities of each store;
• Optimize and efficiently manage the work schedules of store staff;
• Monitor employees’ dress code and discipline;
• Ensure the implementation of internal labor rules, work processes, and store policies;
• Analyze the impact of social media and digital marketing strategies on sales;
• Coordinate with warehouse and production departments to prevent product supply issues affecting sales;
• Supervise and develop online sales services;
• Manage operations with Wolt and similar service platforms;
• Oversee the proper execution of cash register operations in stores;
• Organize and develop corporate sales activities;
• Establish service standards to increase customer satisfaction;
• Analyze customer complaints and feedback, and find solutions;
• Organize special events to strengthen customer relationships (surveys, questionnaires, etc.);
• Prepare daily, weekly, and monthly sales reports and present them to management;
• Monitor and optimize financial and sales performance indicators;
• Submit monthly sales reports to the CEO and Director and regularly inform them about ongoing activities.

Responsibilities

• Supervise the activities of store managers and sales teams;
• Ensure customer satisfaction in all stores;
• Oversee proper product and stock management;
• Ensure employees comply with internal regulations and labor discipline;
• Ensure compliance with safety and hygiene standards in stores;
• Monitor the timely and accurate execution of management instructions.

Working Conditions

• Work schedule: Full-time (6 days per week)
• Salary: To be determined by agreement + sales-based bonus