IT Support Administrator

Job Responsibilities

• Providing technical support for desktop and notebook computers, including their maintenance and administration;
• Installation, configuration, and maintenance of end-user software;
• Setup, maintenance, and troubleshooting of auxiliary devices (printers, scanners, mobile devices);
• Providing technical support for employees;
• Management of user accounts and access/permission rights;
• Support in the operation of servers, networks, and backup systems;
• Documentation of IT processes, incidents, and implemented solutions;
• Participation in IT projects (e.g. system migrations, implementation of new software).

Requirements

• Bachelor’s degree in a relevant field;
• Very good knowledge of Windows client operating systems;
• Proficient use of Microsoft Office applications and commonly used business software;
• Knowledge of networking and server operations is an advantage;
• Fluent English language skills;
• Analytical thinking and a systematic approach to problem solving;
• Reliability and discretion when handling sensitive data;
• Ability to explain technical issues in a clear and understandable manner.

Candidates wishing to apply for the position should send their CVs to the email address [email protected] with the subject line "IT Support Administrator"