Call center specialist

Job Responsibilities:

• Answering incoming phone calls;
• Providing advisory support to clients in line with their inquiries and assisting in answering their questions;
• Entering received information into the system database;
• Recording clients' suggestions and complaints and directing them to the appropriate department;
• Submitting monthly reports.

Requirements:

• Higher education;
• Proficiency in Azerbaijani and Russian languages;
• Strong communication skills with clients;
• Ability to speak fluently and clearly with proper intonation;
• Pleasant voice tone;
• Responsibility and willingness to develop professionally;
• Ability to handle stress;
• Emotional control skills;
• Capability to work collaboratively in a team environment;
• At least 2 years of relevant work experience.

Interested candidates can send their CVs with the subject line "Call center specialist" to [email protected].