Branch Manager

Main Purpose of the Position

To ensure the effective organization of the branch’s daily operations, achieve sales and profitability targets, maintain high service standards, and manage the performance of branch employees.

Job Responsibilities

• Organize and manage the branch’s daily operations;
• Ensure the achievement of sales targets and established KPIs;
• Organize the allocation of duties among branch employees and prepare shift schedules;
• Monitor employee attendance, discipline, and performance;
• Resolve customer complaints and inquiries promptly;
• Oversee cash register operations and ensure financial discipline;
• Monitor products, stock levels, and inventory balances;
• Ensure compliance with cleanliness, hygiene, and food safety standards at the branch;
• Prepare daily and periodic reports and submit them to management;
• Assign work-related tasks to branch employees;
• Provide management with feedback on employee performance.

Job Requirements

• Higher education is preferred;
• At least 2 years of work experience in HoReCa sector;
• Team management skills;
• Knowledge of sales and customer service;
• Analytical thinking and problem-solving skills;
• Proficiency in MS Office applications;
• Azerbaijani — fluent; Russian and English — an advantage.

Working Conditions

• 6 days a week;
• Competitive salary.